At Xtreem Invent, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, place an order, or communicate with us. By using our services, you agree to the terms described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information (provided by you)
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely through third-party payment providers)
- Order & Product Details
- Items you order from us
- Any specifications, images, or notes you share for custom instruments
- Technical Information (collected automatically)
- IP address
- Browser type and device information
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use the collected information to:
- Process and ship your orders
- Respond to your inquiries and customer support requests
- Send you order updates, invoices, and receipts
- Improve our website and services
- Provide personalized product recommendations (only if you opt in)
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your data to third parties. We only share your information with:
- Shipping companies for delivery purposes
- Payment processors for secure transactions
- Trusted partners for manufacturing or customizing your requested instruments (only relevant product details are shared)
- Authorities, if required by law
4. Security of Your Information
We take appropriate security measures to protect your data from unauthorized access, alteration, or loss.
- All transactions are encrypted via SSL technology.
- We limit access to your personal information to authorized personnel only.
5. Your Rights
You have the right to:
- Access and request a copy of the personal data we hold about you
- Request corrections to your personal data
- Ask us to delete your personal data (unless we are required by law to retain it)
- Opt out of promotional communications at any time
To exercise these rights, email us at [your email address].
6. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly without them.
7. International Orders
If you are ordering from outside our home country, your data may be processed in a country with different data protection laws. We ensure your data remains protected regardless of location.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last Updated” date at the top.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: Sales@xtreeminvent.com
📞 Phone: +923364661594
📍 Address: Marala Road, Zeshan Colony, Sialkot, Pakistan
Xtreem Invent—Trusted Worldwide for Surgical & Medical Instruments